Welcome to AI Art Shop. We take our customers’ privacy very seriously. Below you can find all the necessary information in regard to our Privacy Policy.

How we use your information

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which we collect personal data from our website. We need to provide this information to make sure you know how we process any information collected by us and is in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2017 (GDPR) and ICO (Information Commissioners Office) guidance.

The information we collect applies to:

• Visitors to our website
• Information provided through filling in forms on www.aiartshop.com or www.aiartshop.co.uk (our web sites)

We use this:

• To provide you with a log-in to our website so that you can create quotes, orders and have access to your historic information
• To send you information regarding products, offers and important updates

Visitors to our website

When a user visits www.aiartshop.com or www.aiartshop.co.uk (our Sites) we collect standard internet log information and details of visitor patterns. We do this to find out things such as the number of visitors to different parts of our website and this tells us the information that is useful. We do not collect information that identifies anyone. We do not make any attempt to find out information on who is visiting our website.

Personal data is collected from visitors to our website for the following purposes and using the following services:

• Analytics
• Contacting the user
• Interaction with live chat platforms
• User database management
• Heat mapping and session recording
• Managing contacts and sending messages
• Re-marketing and behavioural targeting

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information” or as described above “Standard Internet Log Information”.

Moreover, by using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

The cookies used by AI Art Shop

Cookies are small electronic files that are placed on your computer when you visit a website. They are often needed to ensure that the website works efficiently. Please find below a table which explains the cookies that we use and why:

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Cookie 1

Google Analytics (_utma, _utmb, _utmc, _utmz)

These cookies are used to collect information about how our visitors use our website. We use this information to see what visitors have found particular pages of use and how long they stayed on our website. It also provides information on where our visitors come from.

Cookie 2

Customer log-ins (PHPSESSID)

The PHPSESSID cookie is native to PHP and enables websites to store serialised user data. On the website it is used to establish a user session and to pass user data through temporary cookie, which is commonly referred to as a session cookie.

Cookie 3

Trustpilot (Privacy Policy) 3^rd party cookie.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card numbers and any other payment types accepted by our store; as well as email address, and phone number. We refer to this information as “Order Information”. 

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

 

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to: 

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

We may also use certain order information such as the customer’s name and email address to contact the customer via marketing emails. The customer is always given the option to opt out of any such marketing campaign.

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

 

Other GIF and Web Tools

As well as cookies we may use other tools on our website. These are used in addition to the cookies above which allow us to collect information about you and your browsing use within our website. This information is used to allow us to have a better understanding of the services and information on our website which are of use to our visitors.

 

You can opt out of Cookies

You can refuse the use of cookies on this website by refusing to opt into their use by the banner at the bottom of our home page.

Alternatively you can refuse the use of cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You can also delete cookies by clearing your browsing history (this will depend on your browser).

Websites which are linked to us may also be using cookies. If you have any concerns, you should contact the third-party website for more information.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

 

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads  
- Google: https://www.google.com/settings/ads/anonymous  
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads  

To opt out of being tracked by Google Analytics on all websites: http://tools.google.com/dlpage/gaoptout.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info. 

 

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

 

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below or at data@aiartshop.com. 

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

People who request information on our services

AI Art Shop hold the details of the visitors who request information on our services and products. These details may be used to contact these people at a later date. All personal information is stored in accordance with the Data Protection Act. Our DPA registration number is ZA508032.

We may collect the following information:

• Name
• Company name
• Email address
• Phone number
• Address

 

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third-party data processor. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you must obtain parental consent before joining our email newsletter.

Any information or statistics relating to our business that we disclose to others shall not identify any visitors personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our website.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If AI Art Shop or its assets are acquired by a third party, data held by it about its customers, will be one of the transferred assets.

We will use this information if we are under a duty to disclose or share your data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of AI Art Shop, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not pass on or sell your personal information to a third party.

Where do we store your information?

The data that we collect, and process is stored on the dedicated servers located in the US and Canada provided by Shopify Inc. (Privacy Policy). All our employees act according to the Data Protection Act.

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 1.

These third parties are based in the USA and are EU-US Privacy Shield compliant.

• MailChimp (Privacy Policy)

Unfortunately the transmission of information via the internet is not completely secure. We will do our very best to protect your data, however we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk. Once we are in receipt of your information, it will be handled according to the Data Protection Act.

Your right to access information

You have the right, on request, to receive a copy of the information that we hold about you. You have the right on request:

• to be told for what purpose data about you is being processed
• to be given a description of the data and the recipients to whom it may be disclosed
• to have communicated in an intelligible form the data concerned and any information available as to the source of the data

Data Controller and Data Protection Officer

The Data Controller of this website is: AI Art Shop. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail: data@aiartshop.com or by mail at the following address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.

The Data Protection Officer is Vladislav Barrow, Company Director of AI Art Shop. Email: v.barrow@aiartshop.com. 

Changes to the Privacy Policy

In the future, we may need to alter or amend this Privacy Policy. All changes will be posted on this page on this website. This Privacy Policy was last updated on 27 June 2020.